Frequently Asked Questions

About Markel Ltd

What area do you cover?
We cover a large geographical area across the Central Plateau region which extends from Waiouru to Taumarunui and across to Taupo, Turangi and outlying settlements around the lake such as Omori and Kuratau.

Are you locally owned and operated?
Yes, we have been servicing this area for 11 years.

Do you offer a mobile service or have a showroom?
We offer a mobile service so we can come to you at a time which is convenient to you.

Residential Garage Doors

Are Dominator garage doors New Zealand made?
Yes, they are made in our factory in Christchurch.

What say I don’t have any idea of what type of garage door would best suit my situation?
No problem, we offer expert advice and have lots of ideas, plus offer a free no obligation quote.

What type of garage doors do you offer?
We supply and install Sectional, Roller, Tilt, Cedar, Coloursteel and Commercial doors in many different designs.

If we have an architecturally designed garage door in our plans can this be custom made?
Yes we can arrange for your special door to be specifically custom made.

Do you offer any additional products that will enhance the use of my door?
Yes, we can offer a wireless keypad, additional remotes or an emergency release system.

Commerical Doors

Do you supply and install commercial doors?
Yes, we offer a comprehensive range of commercial doors right through from Roller Shutters to Clear Span security shutter doors.

Repairs and Maintenance

Do you offer servicing for all types of garage doors and openers?
Yes we do. We recommend that a door and opener should be serviced every 12 months to maintain optimum reliability and the warranty.

Do you repair other makes of garage doors and automatic openers or just Dominator ones?
We repair any type and make of garage doors and automatic openers.

Do you also service all types of Commercial doors?
Yes.

Heritage Wooden Gates

Are the Heritage wooden gate range New Zealand made and how many designs are offered?
There are 38 designs in the range which is made in New Zealand.

What type of timber is used in the production of Heritage wooden gates?
Kiln-dried H3-treated Pinus radiate, weatherproof adhesives, stainless steel staples and traditional mortice and tenon joints.

Smartflooring

What is Smartflooring?
It is an innovative new product from the USA which is tough, hardwearing and provides a long lasting permanent or temporary floor covering that is stylish yet simple to install with minimal disruption.

Is Smartflooring available in different designs and colours?
Yes, Diamond tread, coin and ribbed designs in either black, grey or silver colours.

What can you use Smartflooring for?
It can be used in garages, workshops, boats, trailers, caravans, containers, ramps, kennels, showrooms, shop floors, storage facilities and where ever there is a need.

Is Smartflooring impervious to anything?
Smartflooring is impervious to salt, mud, oil, petrol, brake fluid, battery acid and most chemicals.

Warranty and Guarantee

Does Dominator Garage Doors Taupo offer a personal guarantee?
Yes we do as we feel that is important. We offer the following:

• A 30 day piece of mind guarantee
• A quality product which is warranted from the manufacturer for two years on parts and a full after sales support service.

What warranty do you offer on garage doors and automatic openers?
We offer a two year warranty on parts.

What warranty is offered for the Heritage gate range?
5 years on parts.